Shipping
We use world-class courier companies like EMS, FedEx and DHL to ship products. Unfortunately, we cannot deliver orders to PO boxes and military addresses.
Free Shipping and Shipping Cost
Country/Region |
Free Shipping Threshold |
Shipping Costs |
Australia |
AUD 433 |
AUD 26 |
Belgium/ Finland/ France/ Germany/ Ireland/ Netherlands |
EUR 367 |
EUR 22 |
Canada |
CAD 533 |
CAD 32 |
Denmark |
DKK 2750 |
DKK 165 |
Hong Kong |
HKD 3667 |
HKD 220 |
Indonesia |
IDR 5,333,333 |
IDR 320,000 |
Malaysia |
MYR 1833 |
MYR 110 |
New Zealand |
NZD 500 |
NZD 30 |
Norway |
NOK 3333 |
NOK 200 |
Philippines |
PHP 23333 |
PHP 1400 |
Singapore |
SGD 500 |
SGD 30 |
Sweden |
SEK 3833 |
SEK 230 |
Switzerland |
CHF 417 |
CHF 25 |
Thailand |
THB 13333 |
THB 800 |
United Kingdom |
GBP 333 |
GBP 20 |
United States |
USD 433 |
USD 26 |
Vietnam |
VND 10,000,000 p> |
VND 600,000 |
Free shipping is only available when the total purchase amount after the discount by any coupon used meets the required amount.
Our customers typically receive their orders within 4-6 days of shipping. For more detailed estimated shipping days, please refer to the table below.
Area/Region | Estimated Shipping Days |
---|---|
Most East Asian countries and North America | 4-5 days |
Rest of World | 5-6 days |
*If the order was placed over a weekend, it will be processed the next business day, so it may take 1-2 more days to reach you.
You will receive a tracking number in the confirmation email sent at shipment.
We ship on a DDP (Delivery Duty Paid) basis, which means that all custom duties are included in the product price. There may be instances in which additional taxes need to be paid. Any such additional taxes will be calculated according to your specific address and itemized at checkout.
For any shipping inquiries or if you encounter any customs issues, don’t hesitate to contact us at pearlygates@lingble.com. You can also chat with us live or leave us your email and a message in “Chat with us” button found at the bottom right-hand side of the page.
Please note that we have no control over customs authorities in your country, which may from time to time delay the delivery of a package or, in rare situations, request for additional information or fees (via SMS or e-mail). We will do our best to assist you with any customs issues. Just reach out to us! We recommend you respond in a timely manner to avoid the shipment being returned to us. In such cases, you agree that you shall bear any return costs and reshipment costs. For more information please refer to our Terms and Conditions.
SHIPMENTS TO INDIA
In order to comply with Indian customs regulations, for all shipments into India, we will need the recipient to provide all required KYC (know-your-customer) documents (including Government-issued identification documents and address proof) to customs for clearance.
In particular, please make sure the recipient’s name and delivery address match with the recipient’s details in his/her personal ID during check-out.
After placing your order, please kindly reach out to our customer support via live chat. We will send you an e-mail with detailed information regarding the KYC documents required and assist you with customs clearance.
For more inquiries about KYC, please refer to this link:
DHL: https://www.dhlindia-kyc.com/forms/faq.aspx
FedEx: https://kyc.fedex.com/#/app-faq/0
We regret to inform our customers that PEARLY GATES is unable to ship to the locations below at this time.
- Afghanistan
- Belarus
- China
- Congo
- Crimea
- Cuba
- Iran
- Iraq
- Japan
- Lebanon
- Liberia
- Libya
- Moldova
- South Korea
- North Korea
- Somalia
- Sudan/South Sudan
- Syria
- Taiwan
- Tajikistan
- Yemen
- Zimbabwe
Please note that due to the situation in Ukraine, all international shipments to Ukraine and Russia are temporarily suspended until further notice.