Shipping

We use world-class courier companies like EMS, FedEx and DHL to ship products. Unfortunately, we cannot deliver orders to PO boxes and military addresses.

Free Shipping and Shipping Cost

Country/Region

Free Shipping Threshold

Shipping Costs

Australia

AUD 433

AUD 26

Belgium/ Finland/ France/ Germany/ Ireland/ Netherlands

EUR 367

EUR 22

Canada

CAD 533

CAD 32

Denmark

DKK 2750

DKK 165

Hong Kong

HKD 3667

HKD 220

Indonesia

IDR 5,333,333

IDR 320,000

Malaysia

MYR 1833

MYR 110

New Zealand

NZD 500

NZD 30

Norway

NOK 3333

NOK 200

Philippines

PHP 23333

PHP 1400

Singapore

SGD 500

SGD 30

Sweden

SEK 3833

SEK 230

Switzerland

CHF 417

CHF 25

Thailand

THB 13333

THB 800

United Kingdom

GBP 333

GBP 20

United States

USD 433

USD 26

Vietnam

VND 10,000,000

VND 600,000



Free shipping is only available when the total purchase amount after the discount by any coupon used meets the required amount.

Our customers typically receive their orders within 4-6 days of shipping. For more detailed estimated shipping days, please refer to the table below.

Area/Region Estimated Shipping Days
Most East Asian countries and North America 4-5 days
Rest of World 5-6 days

*If the order was placed over a weekend, it will be processed the next business day, so it may take 1-2 more days to reach you.


You will receive a tracking number in the confirmation email sent at shipment.

We ship on a DDP (Delivery Duty Paid) basis, which means that all custom duties are included in the product price. There may be instances in which additional taxes need to be paid. Any such additional taxes will be calculated according to your specific address and itemized at checkout.

For any shipping inquiries or if you encounter any customs issues, don’t hesitate to contact us at pearlygates@lingble.com. You can also chat with us live or leave us your email and a message in “Chat with us” button found at the bottom right-hand side of the page.

Please note that we have no control over customs authorities in your country, which may from time to time delay the delivery of a package or, in rare situations, request for additional information or fees (via SMS or e-mail). We will do our best to assist you with any customs issues. Just reach out to us! We recommend you respond in a timely manner to avoid the shipment being returned to us. In such cases, you agree that you shall bear any return costs and reshipment costs. For more information please refer to our Terms and Conditions.

SHIPMENTS TO INDIA

In order to comply with Indian customs regulations, for all shipments into India, we will need the recipient to provide all required KYC (know-your-customer) documents (including Government-issued identification documents and address proof) to customs for clearance.

In particular, please make sure the recipient’s name and delivery address match with the recipient’s details in his/her personal ID during check-out.

After placing your order, please kindly reach out to our customer support via live chat. We will send you an e-mail with detailed information regarding the KYC documents required and assist you with customs clearance.

For more inquiries about KYC, please refer to this link:

DHL: https://www.dhlindia-kyc.com/forms/faq.aspx
FedEx: https://kyc.fedex.com/#/app-faq/0

SHIPPING RESTRICTIONS

We regret to inform our customers that PEARLY GATES is unable to ship to the locations below at this time.

  • Afghanistan
  • Belarus
  • China
  • Congo
  • Crimea
  • Cuba
  • Iran
  • Iraq
  • Japan
  • Lebanon
  • Liberia
  • Libya
  • Moldova
  • South Korea
  • North Korea
  • Somalia
  • Sudan/South Sudan
  • Syria
  • Taiwan
  • Tajikistan
  • Yemen
  • Zimbabwe

Please note that due to the situation in Ukraine, all international shipments to Ukraine and Russia are temporarily suspended until further notice.